Position: Leisure Services Supervisor

Department: Parks & Recreation

Work Schedule: 8:30 -4:30 M-F, Weekends and holidays with scheduled programs

Status: Full-Time

FLSA Status: Non-exempt

Job Category: PAT (Professional, Administrative, Technological)

Salary: $40,530

Main office: Ferrettie/Baugo Creek County Park but would be expected to work programs at all the St. Joseph County parks.

Start Date: September 16,2024

Date Written: September 2024

To perform this position successfully, an individual must be able to perform each essential function of the position satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. St. Joseph County provides reasonable accommodations to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job unless those accommodations would present an undue hardship.   

Incumbent serves as Leisure Services Supervisor for St. Joseph County Parks & Recreation Department, responsible for planning and providing quality leisure programs for the County parks.

DUTIES:  

Develops, coordinates, plans, schedules, implements, and works as hands-on supervisor for Leisure Services programs and activities, including disc golf, canoeing, geocaching, orienteering, kayaking, fishing, inner tubing, cross-country skiing, snowshoeing, hayrides, arts and crafts, archery, and special events.

Supervises part-time and seasonal staff, including interviewing job candidates, making hiring decisions, orienting new subordinates, planning, delegating, scheduling work assignments, establishing specific work goals, evaluating performance results, keeping supervisor and assigned staff informed of organizational developments, and maintaining discipline and recommending corrective action. Assists with supervising part-time and seasonal staff after hours and on weekends.

Coordinates, assists, and tracks park volunteer hours during park related activities and programs.

Assists with marketing and publicity of park activities, including news releases, creating flyers, and promoting programs and events through local media and social networks.

Serves as liaison to individuals and outside groups for the coordination of special events and programs at County parks, including responding to inquiries, contacting outside partnered groups, and communicating with and assisting other Parks Department staff with special events and programs as needed.

Prepares written evaluations of Leisure Services programs and activities, including budgeting and tracking materials, personnel and attendance records, maintaining required paperwork and monetary deposits, assessing programs, and preparing written reports.

Monitors inventory and orders program supplies and equipment as needed.

Operates utility vehicle, 15-passenger van with trailer, snowmobile, tractor, and various equipment and tools in the performance of duties.

Testifies in legal proceedings or court as necessary.

Attends various training and conferences as necessary.

Performs duties of other Leisure Services staff members in their absence or as needed.

Responds to emergencies on a 24-hour basis.

Performs related duties as assigned.

Qualifications: 

Proven experience (1-3 years) working with the public organizing and running programs. Knowledge of outdoor program design, scheduling, and inventory of equipment.

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Excellent communication and interpersonal skills, with a customer service-oriented approach. 

Attention to detail and discretion when handling confidential information. 

Proficiency in MS Office suite (Word, Excel, etc.) and other relevant software applications.  

Performs related duties as assigned.  

I.  JOB REQUIREMENTS:

Baccalaureate Degree in Parks and Recreation, Therapeutic Recreation, Recreation Management, Natural Resources Management, Environmental Education, Elementary Education, or related field. Equivalent job experience will also be considered.

Must be at least 21 years of age. 

Ability to meet all hiring requirements, including passage of a drug test.

Thorough knowledge of accepted practices and principles relating to Leisure Services and outdoor education and recreation, with ability to plan, promote, and implement programs to meet the recreational and educational needs of various members and groups in the community.

Working knowledge of standard English grammar, spelling, and punctuation and ability to prepare various reports and promotional materials.

Ability to properly operate utility vehicle, 15-passenger van with trailer, snowmobile, tractor, and various equipment and tools in the performance of duties.

Ability to properly operate various office equipment, including computer, calculator, copier, fax machine, cash register, and telephone.

Ability to effectively communicate orally and in writing with co-workers, other County departments, Park Board members, community groups, news media, and the public, including being sensitive to professional ethics, gender, cultural diversities, and disabilities.

Ability to effectively supervise assigned personnel, including interviewing job candidates, making hiring decisions, orienting new subordinates, planning, delegating, and scheduling work assignments, establishing specific work goals, evaluating performance results, keeping supervisor and assigned staff informed of organizational developments, and maintaining discipline and recommending corrective action.

Ability to coordinate, assist, and track park volunteers during park related activities and programs.

Ability to provide public access to, or maintain confidentiality of, Department information and records according to state requirements.

Shall comply with employer and Department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.

Ability to plan and layout assigned work projects.

Ability to understand, memorize, retain, and carry out written and oral instructions and present findings in oral or written form.

Ability to count, compute, and perform arithmetic operations.

Ability to compare or observe similarities and differences between data, people, or things.

Ability to compile, collate, or classify data and analyze, evaluate, observe, investigate, and act based on data analysis.

Ability to maintain accurate and organized files.

Ability to plan and make public speaking presentations at fund raisers and special events.

Ability to work alone with minimum supervision and with others in a team environment, work under time pressure, on several tasks at the same time, and work rapidly for long periods at times in extreme weather conditions.

Ability to regularly work extended hours, evenings, and weekends and occasionally travel out of town for professional development, sometimes overnight.

Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons.

Ability to occasionally testify in legal proceedings or court as necessary.

Ability to occasionally respond to emergencies on a 24-hour basis.

Possession of valid driver’s license with a For-Hire Endorsement with demonstrated safe driving record.

II. DIFFICULTY OF WORK:

Incumbent's duties are somewhat broad in scope and impact, involving many variables and considerations. Incumbent performs duties that are guided by broad policies and/or general objectives. Periodically, decisions are made in the absence of specific policies and procedures, and/or guidance from supervisor. This position requires, at times, working long hours and in inclement weather.

III.  RESPONSIBILITY:

Incumbent makes substantial contributions in meeting the outdoor recreation and education needs of Park patrons, exercising independent judgment in selecting and modifying programs and activities and supervising part-time staff. Incumbent establishes procedures and performance standards and interprets policies, referring to supervisor when interpretations of Departmental policies, programs, expenditures, are thought necessary. Incumbent's work is reviewed primarily for attainment of objectives and effect on Department goals and objectives.

IV.  PERSONAL WORK RELATIONSHIPS:  

Incumbent maintains frequent contact with co-workers, other County departments, Park Board members, community groups, news media, and the public for the purpose of giving and receiving information, coordinating operations and activities, and supervising and directing assigned personnel.

Incumbent reports directly to Leisure Services Manager.  

V.  PHYSICAL EFFORT AND WORK ENVIRONMENT:  

Incumbent performs duties in a standard office environment and outdoors in all weather conditions, involving sitting/walking at will, walking/standing for long periods, walking on uneven terrain, lifting/carrying objects weighing over 50 pounds, pushing/pulling objects, bending, reaching, crouching/kneeling, driving, keyboarding, close/far vision, depth/color perception, fingering/handling/grasping objects, speaking clearly, hearing sounds/communication, and working in hot or cold temperatures and wet/icy surroundings. Incumbent maintains considerable contact with the public and may be exposed to irate/difficult persons.

Incumbent is regularly required to work extended hours, evenings, and weekends and occasionally travel out of town, sometimes overnight. Incumbent occasionally responds to emergencies on a 24-hour basis.