Front Desk Clerk

South Bend, IN

Job Title: Office Data Entry / Front Desk Clerk 

 Department: Recorders office 

 Location: St Joseph County Building

Job Type: Full-Time 

Salary: 52,000

FLSA Status: Non-exempt


Position Overview:

The Recorder’s Office is seeking a dependable and friendly individual to serve as a Data Entry / Front Desk Clerk. This role requires a detail-oriented person who is capable of efficiently handling administrative tasks while offering excellent customer service. The ideal candidate will be able to manage a variety of office tasks such as data entry, answering calls, greeting visitors, and managing office supplies.

Key Responsibilities:

  • Front Desk Duties:
    • Greet and assist visitors, clients, and other personnel in a professional and courteous manner.
    • Answer and direct phone calls, emails, and other inquiries to the appropriate department or personnel.
    • Manage appointments, scheduling, and incoming requests.
    • Maintain a clean and organized front office area.
    • Provide basic information to the public regarding office policies and services.
  • Data Entry and Administrative Support:
    • Accurately enter and update data into office systems, databases, and spreadsheets.
    • Maintain records and files, ensuring they are properly organized and easily accessible.
    • Prepare and process routine office documentation, including forms, reports, and correspondence.
    • Assist with generating reports and maintaining databases for department tracking purposes.
    • Scan, file, and organize paperwork as necessary.
  • Office Support Tasks:
    • Assist in preparing and distributing mail, packages, and internal communications.
    • Assist other team members with administrative tasks as needed.
    • Provide general clerical support, such as photocopying, and organizing documents.
  • Multitasking and Time Management:
    • Balance multiple tasks simultaneously, ensuring efficient and timely completion of duties.
    • Prioritize tasks and manage workflows in a busy office environment.

Required Qualifications:

  • Education: High school diploma or GED required. Some college coursework or additional administrative training is a plus.
  • Experience: Previous office or administrative experience preferred, particularly in data entry or customer service roles.
  • Skills:
    • Strong typing and data entry skills with high attention to detail and accuracy.
    • Excellent organizational and multitasking abilities.
    • Strong communication skills, both written and verbal.
    • Professional phone etiquette and ability to interact with visitors and clients.
    • Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and general office equipment
    • Ability to maintain confidentiality and handle sensitive information with discretion.
    • Experience in a title company or mortgage banking environment is a plus.

Preferred Qualifications:

  • Previous experience working in a front desk or customer-facing role.
  • Knowledge of office or departmental procedures is a plus.

Work Environment:

  • This position typically operates in an office setting with a focus on front desk and administrative responsibilities.
  • Regular working hours are 8 -4:30 Monday – Friday

 

  • How to Apply:

Interested applicants must submit a completed application, resume, and cover letter outlining relevant qualifications and experience to CSBROWN@sjcindiana.gov