POSITION:                 Immunization Registrar

DEPARTMENT:        St. Joseph County Department of Health - Nursing Unit

WORK SCHEDULE: 8:00 a.m. – 4:30 p.m. M-F

JOB CATEGORY:     COMOT (Computer, Office Machine Operation, Technician)

SALARY:                   Up to $39,786/yr.

STATUS:                    Full-Time

FLSA STATUS:         Non-Exempt

DATES:                      until filled

Applicants must be legally authorized to work in the United States at the time of application. Our organization is currently unable to sponsor or transfer employment visas now or in the future. Candidates requiring current or future visa sponsorship will not be considered.

To perform this position successfully, an individual must be able to perform each essential function. The requirements listed in this document are representative of the knowledge, skill, and/or abilities required. St. Joseph County provides reasonable accommodations to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job unless those accommodations would present an undue hardship.

Incumbent serves as Immunization Registrar for the St. Joseph County Department of Health (SJCDoH), responsible for scheduling appointments and providing customer service to clients, receiving and processing payments, and providing clerical and other support to clinic personnel.

Benefits

Affordable Medical, Dental, and Vision Plans

Paid Time Off (PTO) with generous accruals

Employer Paid Life Insurance coverage

Short-Term and Long-Term Disability (STD/LTD)

Flexible Spending Accounts (FSA) for healthcare and dependent care

Gym Membership Discounts to encourage wellness

Employer-Funded PERF (Public Employees' Retirement Fund)

Access to additional voluntary benefits and resources

Responsibilities

Greets and assists clinic visitors and callers. Registers clients and assists with scheduling appointments for immunizations. Responds to inquiries regarding SJCDoH clinic services, and directs calls as necessary to public health nursing, the Lead program, the tuberculosis (TB) clinic or other appropriate units, programs, or individuals. Contacts patients to remind them of upcoming appointments. Assists visitors and callers with clinic inquiries, assists clients with completing forms, reviews and updates demographic and insurance information, schedules appointments, and maintains orderly flow of clients through clinic.  May provide general vaccine information as specified by the Health Officer and Unit Directors and assist clinical staff to determine appropriate vaccine schedules.

Locates previous medical records, if available, and prepares patient charts for department nurses, including specifying recommended vaccines. Contacts physicians’ offices to request immunization records. Prints walk-in requests for immunization records or for other health information. Faxes, emails, or postal mails immunization records to patients, parents or guardians as requested. Faxes immunization records to doctors, schools and day care centers as requested. 

Receives, receipts, and processes payments for services, and balances cash drawer at the end of the day.

Maintains accurate and organized records in the electronic medical record database and other programs and databases. Enters immunization data into State immunization registry, billing systems, and SJCDoH electronic health record system. Assists clinical staff in troubleshooting VaxCare eligibility issues.

If bilingual, may provide English/Spanish interpretation services for the SJCDoH clinic and/or other Units as appropriate.

May accompany and assist Nurses at public health fairs or events as needed.

Maintains inventory of printed vaccination information, replenishing supply as necessary.

Prepares lab requisitions for qualifying pediatric clients for lead testing.

Incumbent ensures proper implementation of SJCDoH Nursing Unit public health programs, including registration, scheduling, responding to patient inquiries and questions, and assisting other nursing staff in the clinic. Goals and objectives of incumbent’s work are known, and work is reviewed primarily for compliance with Department policy and legal requirements. Decisions are restricted by policy and/or guidance from the supervisor, which may include one or more of the following: Director of Nursing, Assistant Director of Nursing, clinical nursing staff, direct consultation with the supervising provider, utilization of preapproved standing orders, and adherence to established protocols. All unusual circumstances are to be discussed with a supervisor.

Education/Experience

High school diploma or High School Equivalency (HSE) required with previous related medical work experience preferred.

Working knowledge of legal requirements and proper procedures for creating, filing, and releasing medical records information, with ability to ensure proper maintenance of department files, apply and interpret procedures, and complete additional training as needed.

Possession of a valid driver’s license and demonstrated safe driving record.